Open to Provide Care
Admittance and Check-Out during
Dear Pet Families,
Veterinary care is an essential part of our community and
we want to assure you that our hospital is open and will
continue to provide services at this time that are deemed essential. We also want to
work with you and our staff to limit direct contact in order
to focus on safety for everyone during this pandemic.
Accordingly, we ask that you follow the below steps for
the safety of all:
• Upon arrival at the hospital, please remain in your
vehicle or outside the hospital and call us.
• Once you call, we will check you in as soon
as possible from outside the hospital. One of our staff members will come and get information from you and take your pet in for his/her exam. Our Doctor will call you when the exam is over to discuss their findings. One of our techs will call you with a estimate if our Doctor would like to perform any diagnostic testing and/or treatments.
• If you are at the hospital to pick up food or medication,
please remain in your car outside the hospital and call
the front desk. We will deliver your order to your car as
quickly as possible.
• If you are not feeling well or may be at risk of exposure
to coronavirus, please ask a healthy friend or family
member to transport your pet to the hospital on
We will do our best to coordinate your visit from outside
the hospital, including providing follow up instructions
and taking payments.
Our goal is to keep our essential services available to
the communities we serve and be there for you and your
pets. Thank you for your cooperation and for doing your
part in helping to keep pets and people safe, and please
don’t hesitate to call with questions.
We anticipate our phone lines will be busier than usual,
and therefore, we appreciate your patience!